Channel setup

Information on setting up the Whatsapp channel can be found here:
How do I integrate with WhatsApp?How do I integrate with WhatsApp?
Once the process with our WhatsApp partner is complete, they will provide you with all the necessary information to connect Userlike to the WhatsApp Business API.
For each WhatsApp Business number that you want to connect with Userlike, you have to create a WhatsApp channel. Click here to add a new WhatsApp channel.
  • Channel name: Name of your WhatsApp channel, not displayed to contacts.
  • API key: The API key is used to grant Userlike permission to access your WhatsApp Business API in order to send and receive messages via the Message Center. It will be assigned automatically and stored in the Userlike account.
  • Various fields for basic information on your company.
Fill out the form and click Create channel.
If the connection with the WhatsApp Business API was successful, you need to create a message template, verify it, and then activate it. After that, your channel will be ready to receive messages in Userlike.
Access your 360dialog Client Hub to change your display name, check your conversations count, and to sync templates.
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