API

With our various APIs you can get notifications about events, request information, customize Userlike’s behavior and connect chatbots. Here’s an overview of our APIs with their uses and differences.

General APIs for different purposes

API
Description
Product
Add-on API
Integrate Userlike into your favorite 3rd party apps or your own notification system.
Team
JSON
Export data of conversations, contacts, operators, etc. and manage it remotely. Mind the API rate limits.
Flex
Analytics
Easily integrate Userlike with your favorite third-party tracking software, CRM, or your own custom tracking solutions. Enhance our Analytics data with your own and create customized reports.
Corporate
Client tracking
If you’re already using an external website tracking solution, you can integrate it with Userlike and add Userlike-specific interactions.
Flex
Email callback
Send all automatic emails meant for contacts to your own server via a callback URL, instead of sending them through Userlike‘s own email infrastructure.
Flex
Custom channel
Easily connect any message-based system to Userlike and complement the channels we already support. This could be your own SMS gateway, or your email server.
Team

Customize Userlike’s behavior

API
Description
Product
Website Messenger
Control the Website Messenger’s behavior and integration beyond the options we provide in the Messenger settings.
Team

Use chatbots

API
Description
Product
Chatbots
Connect your existing chatbot (infrastructure) to Userlike via HTTP. This offers the potential to add even highly advanced chatbots to your support team.
Corporate
Userlike Bot Language
Build a new chatbot from scratch within Userlike. Our Userlike Bot Language allows you to write bot scripts with a simple, minimal syntax, which can be used in your Website Messenger and messaging channels.
Corporate
Message Formatting in Userlike ChatbotsMessage Formatting in Userlike Chatbots