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Features

Analytics

Welcome to our Analytics Tutorial! In this tutorial, we will cover the basics of analytics, including what it is, why it's important, and how to use it to make informed business decisions. Whether you're a beginner or an experienced professional, this tutorial will provide you with the necessary knowledge and skills to navigate the world of analytics.
IntroductionIntroduction

Metrics

Analytics dashboardsAnalytics dashboards
ConversationsConversationsConversation sessionsConversation sessionsQualityQualityChatbotsChatbotsMessenger availabilityMessenger availability
Operator statusOperator statusChat slot utilizationChat slot utilizationGoals, topics, surveysGoals, topics, surveysMissed OpportunitiesMissed OpportunitiesContactsContacts
Sample conversations flowsSample conversations flows
WhatsApp Campaigns
Introduction

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