Import specific parts of the website into the knowledge database with one click
Using the import button, specific parts of websites (HTML-based websites) can be uploaded to the knowledge database. To do this, enter the URL in the "Import website" input field. With one click, this website is searched and analyzed.
This is currently a beta version. Feel free to contact us at any time if you want to use this feature. We will perform the import for you. In the coming weeks, this feature will then be visible to all customers.
From the information on the website, suitable questions with corresponding answers are created. These are then automatically imported into the knowledge database.
A major advantage is that you have full control over all entries.
All imported entries can be manually edited and adjusted, set to draft (or deleted), just like the entries you created yourself.
Only what you specify will be deployed.
The new website import offers you enormous time and labor savings. The import is particularly advantageous when multiple websites (in different languages) are connected, websites change frequently, or new information is added.
With the website import, you can easily update and expand your existing FAQ and service knowledge.
Note: This is an import function to import content into your database once (per operation), there is no permanent synchronization between your website and your Automation Hub database.