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Userlike Guide
Features
Message Center
Channels
AI Automation Hub
AI Automation Hub Academy
1. The Core concept
2. The start page
3. Knowledge base basics
4. Structure the knowledge base into categories
5. Create a question
6. Create an answer: The settings
7. Create an answer: The content
8. Create multiple answers
9. Additional options for questions
10. Deep Dive: Conditions
11. Configure the AI Chatbot
12. Configure the Smart FAQ
13. Configure the Contact form suggestions
14. The statistics
15. Adjust the appearance
The core concept
Create a central knowledge base
AI-Chatbot configuration
Smart FAQ configuration
Form Suggest configuration
Statistics
Appearance
External systems connection
Workflows
WhatsApp Campaigns
Analytics
Add-Ons
Mobile App
Setup
Widget Setup
Widget Integration
Team
Chat tools
Developers
API
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Fast Take Videos
Userlike Guide
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Features
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AI Automation Hub
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AI Automation Hub Academy

5. Create a question

Notes

In this video you will learn how to set up a question in your Knowledge base. Later, the AI analyzes the example and is then able to predict potential variations of how this question can be phrased. For a detailed overview of this section, check out our Userlike Guide.
4. Structure the knowledge base into categories
6. Create an answer: The settings

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5. Create a question
Notes