You can make additional settings to your AI chatbot by clicking on the chatbot under "Profile". Here you can edit the name of the AI chatbot or change its profile picture.
You can also change the chat slots. This determines how many chats the chatbot can have at the same time. In addition, you can set a timeout. If the conversation has not continued for the set time, the AI chatbot will end the conversation, set its availability to "unassigned", or forward the contact to an operator.
Besides with the AI Automation Hub, we offer two other options to add a chatbot to your Userlike Account: