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Userlike Guide
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Message Center
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AI Automation Hub
The core concept
Create a central knowledge base
AI-Chatbot configuration
Smart FAQ configuration
Form Suggest configuration
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General Statistics
Top Questions
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Unanswered Questions
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Configurazione
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AI Automation Hub
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Statistics

Unanswered Questions

Here you will find a list of conversations that were forwarded from the chatbot to a human operator and are therefore considered "unanswered."
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By clicking on the conversation in the right column, you can open the detailed view and, if necessary, report incorrect AI behavior directly to us.
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read this article in English: https://docs.userlike.com/features/ai-automation-hub/statistics/unanswered-questions
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